Did Your Google Reviews Disappear?

In the past few days, many businesses have noticed their Google reviews mysteriously vanishing. Don’t panic—Google has confirmed this is a temporary bug and is working on a fix. Google did confirm that all of the missing reviews still exist and will come back once they sort this out. In the meantime, the best thing you can do is continue gathering fresh 5-star reviews.

Feb 12, 2025

Did Your Google Reviews Disappear?

In the past few days, many businesses have noticed their Google reviews mysteriously vanishing. Don’t panic—Google has confirmed this is a temporary bug and is working on a fix. Google did confirm that all of the missing reviews still exist and will come back once they sort this out. In the meantime, the best thing you can do is continue gathering fresh 5-star reviews.

How to Easily Get More 5 Star Reviews:

  1. QR Codes: Place a QR code linking to your review page on receipts, menus, business cards, and at checkout. The easier it is to leave a review, the more you’ll get!
  2. Review Request Automations: Set up Zapier to automatically send review requests via email or text after a customer interaction. This keeps reviews coming in without you lifting a finger.
  3. NFC Cards: Display NFC-enabled cards at your point of sale or give them to your team. Customers can simply tap with their phone to open your review page instantly—quick, easy, and high-tech!

These simple tactics ensure your business keeps building trust and credibility—no matter what bugs Google throws your way. While technical glitches can temporarily affect review visibility, a foundation of genuine, positive feedback will always stand the test of time. To get more insight on each of these methods to gain reviews that we covered, check out this video from our founder!


Need help gathering and managing your reviews? Check out Paige, our fully automated GMB optimization AI. You can start a trial today for just $1!

About Author

Justin Silverman

Justin Silverman founded Merchynt in 2019 and led the company's vision to become the world leader in Google Business Profile optimization and local SEO services.