Privacy Policy of Merchynt LLC

MERCHYNT PRIVACY POLICY

This is the Privacy Policy for all web sites and applications owned or operated by Merchynt LLC (“Merchynt”, “we” or “us”), including the website currently located at www.merchynt.com (the "Site") and any other applications, interactive features, blogs, social media platforms, widgets and resources offered by Merchynt through traditional Internet websites, mobile devices or other platforms (all of which are collectively referred to as the “Services”).  Your privacy is important to us and we have prepared this Privacy Policy to explain how we collect, use, and protect Volunteered Information (defined below) and Logged Information (defined below) when you use the Services and your choices for managing your information preferences.

1. MANAGING INFORMATION PREFERENCES

We will not disclose Volunteered Information to third parties for their direct marketing purposes without your consent.  If, after providing consent, you want to opt out of having your Volunteered Information disclosed to third parties for their direct marketing purposes, please let us know by sending us an email at legal@merchynt.com.

You may review, correct, update, or change your Volunteered Information at any time by contacting us at:

Merchynt LLC

3101 Ocean Park Blvd., Suite 100

Santa Monica, CA 90405

Attn:  Privacy

Email:  legal@merchynt.com

2. INFORMATION YOU CHOOSE TO SUBMIT

We may collect information that personally identifies you, such as your name, address, telephone number, email address, credit card information, and billing information ("Volunteered Information") only if you choose to share such information with us.  For example, you may be required to provide us with certain Volunteered Information to register with the Services, sign up for certain services (such as text messages, mobile phone applications, and other communications services), and at other times.  The decision to provide this information is optional; however, if you decide not to register or provide such information, you may not be able to use the Services or all of their features.

3. INFORMATION WE AUTOMATICALLY COLLECT

We automatically collect certain information ("Logged Information") to help us understand how our users use the Services. Like most Web sites, we automatically collect and use the data contained in log files.  The information in the log files may include your IP (internet protocol) address, your ISP (internet service provider), the Web browser you used to visit the Services, the time you visited the Services, which Web pages you visited on the Services, and other anonymous usage data.

Certain tools we provide to our customers enable our customers to communicate directly with their end users; e.g., via email or sms messaging.  Information from such end users may be transmitted through our systems, but we do not use or disclose such information for any other purposes.

4. COOKIES AND WEB BEACONS; DO NOT TRACK

We may use cookies (a small file containing a string of characters that uniquely identifies your Web browser) and Web beacons (an electronic file placed within a Web site that monitors usage).  We may use cookies and Web beacons to improve the quality of the Services.  Most Web browsers are initially set up to accept cookies, but you can reset your Web browser to refuse all cookies or to indicate when a cookie is being sent.  However, certain features of the Services may not work if you delete or disable cookies.  Certain of our Service Providers (defined below) may use cookies and Web beacons in connection with the services they perform on our behalf.

We use Google Analytics, a web analytics service of Google, Inc. (“Google”), to collect and summarize data regarding usage of the Services.  Google uses cookies to obtain this information.  We use the information obtained from Google Analytics to improve the Services.   To learn more about Google Analytics and Google’s privacy practices, please visit: www.google.com/policies/privacy/partners/. For information on how to opt out of data collection by Google Analytics visit:   https://tools.google.com/dlpage/gaoptout?hl=en.

We use Meta Pixel, an analytics tool provided by Meta to track usage of the Services.  To learn more about Meta’s cookies and how to control the data that Meta collects, visit: https://www.facebook.com/privacy/policies/cookies.

We also use Clarity, an analytics tool provided by Microsoft to track usage of the Services. To learn more about Clarity and how to opt-out, visit:  https://learn.microsoft.com/en-us/clarity/faq.

Our Services do not respond to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of Logged Information about an individual consumer’s online activities over time.  Visit www.donottrack.us to find out more about “do not track.”

5. HOW WE USE YOUR INFORMATION

We do not sell your information to third parties, and we will not otherwise share or disclose your information to third parties, without your express permission or as expressly disclosed in this Privacy Policy.

We use your information (both your Volunteered Information and Logged Information) for internal purposes only, such as to send service notifications, to provide you with information regarding our Services or services of our business partners, to customize the content you see, to respond to your requests, to improve the Services, to conduct research, and to solicit your feedback and input about the Services.  Volunteered Information and Logged Information may be combined with data collected from other sources so that we may further improve the Services.  

From time to time, we may establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy practices are consistent with ours ("Service Providers").  For example, we may contract with Service Providers to provide certain services, such as payment processing, data management services, Web hosting and Web development.  We provide our Service Providers with the information reasonably necessary for them to perform these services.  Each Service Provider must agree (a) to implement and maintain reasonable security procedures and practices appropriate to the nature of the information involved in order to protect your information from unauthorized access, destruction, use, modification, or disclosure and (b) not to retain, use, or disclose the information for any purpose other than for the specific purpose of performing the services for us, or as otherwise permitted by law.

We may use, and disclose to third parties, certain aggregated Logged Information regarding the Services (e.g., number of visits, number of page views, etc.).  However, such information does not identify you individually.

We may share your information with entities controlling, controlled by, or under common control with Merchynt.  If Merchynt is merged, sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer your information in connection with such transaction.

In certain instances, we may disclose your information when we believe it is necessary to identify, contact, or bring legal action against persons or entities to protect Merchynt, its affiliates or other users or when we believe that the law or legal process requires such disclosure.

6. EXTERNAL SITES

The Services may contain links to third-party websites, applications, or other properties (“Other Sites”).  Other Sites may also reference, advertise, or link to the Services.  We do not endorse or sponsor Other Sites and are not responsible for the privacy practices or the content of Other Sites.  The practices described in this Privacy Policy do not apply to information gathered by third parties through Other Sites.  We encourage you to read the privacy policies of each website that you visit.

7. SECURITY

Information that we collect is stored on servers that Merchynt manages, using standard security procedures and practices appropriate to the nature of the information to protect information from unauthorized access, destruction, use, modification, or disclosure.  However, no data transmission over the Internet can be guaranteed to be 100% secure.  As a result, while we strive to protect information transmitted on or through the Services, we cannot and do not guarantee or warrant the security of any information you transmit on or through the Services, and you do so at your own risk.

8. CHILDREN’S PRIVACY STATEMENT

We do not knowingly collect information from children under the age of 18.  If we become aware that we have inadvertently received information from a child under the age of 18, we will delete such information from our records.

9. CALIFORNIA RESIDENTS AND RESIDENTS OF OTHER STATES

These additional notices are provided under the California Consumer Privacy Act (“CCPA”) and apply to California residents in addition to the other provisions of this Privacy Policy.  Other states have similar requirements, and we will honor those requirements where required to do so.

As described above, we do not sell your information to any third party.

If you are a California resident, you have the following rights:

• You may request, no more than two times each year, that we disclose to you the following for the 12-month period preceding our receipt of your request:

• The categories of personal information we have collected about you;
• The categories of sources from which the personal information is collected;
• The business or commercial purpose for collecting your personal information;
• The categories of third parties with whom we share personal information; and
• The specific pieces of personal information we have collected about you.

• You may request that we delete any personal information that we have collected from or about you.  Except as provided under the CCPA, we will delete such information in response to your request.

To make a request, you may contact us via mail, email, or phone:

Merchynt LLC

3101 Ocean Park Blvd., Suite 100

Santa Monica, CA 90405

Attn:  Privacy

Email:  legal@merchynt.com

Phone: 1-+1 877-899-5327

To respond to your requests, we may need to verify your identity. We will not discriminate against you in the provision of the Services in response to your exercise of these privacy rights. We will respond to your request within 45 days of receipt of your request, after verification, unless we need additional time, in which case we will let you know and may extend the period an additional 45 days as permitted by the CCPA.

We collect information in the following categories and for the following purposes:

10. NOTICE TO RESIDENTS OF COUNTRIES OUTSIDE THE UNITED STATES OF AMERICA 

Please be aware that your information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country.  If you are located outside of the United States, please be advised that we may process and store your information in the United States.  The laws in the United States may not be as protective of your privacy as those in your location.  By using the Services, you agree that the collection, use, transfer and disclosure of your Information and communications will be governed by the applicable laws in the United States.

11. RIGHTS OF EUROPEAN UNION RESIDENTS

For residents of the European Union, Merchynt takes particular measures to protect the personal data of European residents under the European Union General Data Protection Regulation (“GDPR”). If there is any conflict between this policy and the GDPR, the GDPR principles shall govern with respect to residents of the European Union.

Under the GDPR, you have the right to request a copy of your personal data stored at Merchynt (Article 15 GDPR). You also have the right to request corrections (Article 16 GDPR), deletion (Article 17 GDPR) or restriction (Article 18 GDPR) of your personal data stored at Merchynt.

To meet these requests, we will ask you to provide a contact email address. This allows us to send you the information you requested, or to confirm completion of any requests to correct, delete or restrict data (Article 19 GDPR).

If you are a European resident and are dissatisfied with the handling of your personal data by Merchynt, you have the right to object to processing of your personal data at any time (Article 21 GDPR). You may send your concerns or objections about the processing of your personal data to legal@merchynt.com.

If you are a resident of the United Kingdom, Merchynt will comply with the UK Data Protection Act of 2018, and you may exercise your rights thereunder as described above for residents of the EU.

12. PRIVACY POLICY CHANGES

Merchynt may, in its sole and absolute discretion, change this Privacy Policy from time to time. Merchynt will post a copy of the Privacy Policy as changed on the Site.  Your continued use of the Services constitutes your agreement to abide by the Privacy Policy as changed.  If we make material changes to our Privacy Policy or practices, we may seek your affirmative consent to such changes.  If you object to any such changes, your sole recourse shall be to cease using the Services.

Last Updated:  May 21, 2024